NCBA LOOP has done some tremendous job in revamping the mobile application as a reward for it's loyal customers.
On 23rd January 2023 there were a few login issues which were all swept under the carpet by 5:00 AM on 24th January 2023. This now means client's can successfully log in to the new Loop app which bears the orange colour and an L logo with the former teal colour now done away with.
Once you log in, the app shall require one to change their passwords into a more secure password and a pin will be entered to be used in locking and unlocking your dashboard which contains the feature "My accounts" plus more others.
Client's will later build their profiles which includes registering your physical address and a profile photo can successfully be uploaded on the go.
Other unique features include the set up of two cards, a virtual visa card which is topabble from M- PESA or from the primary LOOP Bank Account. Both the accounts can be topped up online as compared to using the conventional pay bill number 714777.
The app also will allow client's to borrow loans depending on the LOOP transactions. The application is also quite user friendly and swift to navigate through. The application's theme colour is all orange and a sleeker design sums the whole experience up. Online shops are present for clothings, pharmaceuticals and supermarket products.
This new application also has voucher account where one can get redeemable points throughout the entire banking experience and these points can be used during shopping and other online transactions.
Client's can now get used to the new application and should you get stuck anywhere one can always visit Mombasa branch at Moi Avenue or LOOP Nyali branch.
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